ServiceTitan’s Customer Conference—Pantheon 2022

The event—which drew the likes of Magic Johnson and Brad Paisley—was held fully outdoors on the grounds of an iconic Los Angeles stadium.

ServiceTitan—an all-in-one software solution for home and commercial contractors—last hosted its in-person customer conference in 2019. So as COVID rates were once again climbing during the planning process for the 2022 event, the team knew they had a big decision to make: Cancel, go virtual, or host a fully outdoor conference, where the virus’ transmission rates would arguably be lower.

Ultimately, they opted for the third option, marking the first time the event had been held fully outdoors—and the first time the venue had ever hosted an outdoor conference.

The conference, known as Pantheon, ultimately drew more than 2,000 attendees to the famed Los Angeles Memorial Coliseum on April 20, 2022. Produced by CDE Productions, the gathering featured 30 breakout sessions, six keynotes, and even a concert from country star Brad Paisley.

Read more about ServiceTitan’s award-winning event on BizBash.